LLC · MHIC #137274 · VA #2705179867
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Privacy Policy
Your privacy matters to us. This Privacy Policy explains how Eastern Exteriors LLC collects, uses, and protects your information when you visit easternext.com or request a consultation. It includes our SMS/text messaging policy in Section 03. By using our website or submitting a form, you agree to the practices described here.
Information We Collect
We collect information you provide directly to us and information gathered automatically when you use our site.
Information you give us
When you submit a consultation request or contact form, we may collect your name, email address, phone number, property address, and details about your project — such as roofing, siding, windows, solar, or storm restoration.
Information collected automatically
When you visit our website, we automatically collect certain technical data including your IP address, browser type, device information, pages viewed, and the referring page or ad. We use cookies and similar technologies to gather this — see Section 04.
How We Use Your Information
We use the information we collect to:
- Respond to your consultation request and schedule appointments;
- Provide quotes, estimates, and the services you request;
- Send appointment confirmations, project updates, and follow-up communications;
- Send promotional offers, where you have consented to receive them;
- Improve our website, marketing, and customer service;
- Comply with legal obligations and protect our rights.
SMS & Text Message Opt-In
By providing your mobile number and checking the consent box on our forms, you agree to receive SMS text messages from Eastern Exteriors LLC regarding your project inquiry, appointment confirmations, project updates, and promotional offers.
How we use your number: Solely to send the messages described above. We do not use it for any purpose you have not consented to.
To opt out: Reply STOP to any message. You will get one confirmation and no further texts. Re-subscribe anytime by opting in again.
Need help? Reply HELP or email info@easternext.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or vendors that support our services (such as customer service or scheduling providers) is permitted solely to deliver those services. All other categories of use exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Consent to receive SMS messages is not a condition of purchase.
Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to operate the site, remember your preferences, measure performance, and support advertising. This includes tools such as Google Analytics and the Meta (Facebook) Pixel.
You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of the site function.
How We Share Information
We do not sell your personal information. We may share information only in these limited circumstances:
- Service providers who perform functions on our behalf (such as CRM, scheduling, hosting, and communication platforms), bound by confidentiality obligations;
- Subcontractors directly involved in delivering services you have requested;
- Legal compliance, where required by law, subpoena, or to protect our rights and safety;
- Business transfers, in the event of a merger, acquisition, or sale of assets.
As stated in Section 03, SMS opt-in data and consent are never shared with third parties for any purpose.
Advertising & Analytics
We may use third-party advertising and analytics services to understand how visitors use our site and to show relevant ads on platforms such as Google and Meta. These providers may set their own cookies and collect data subject to their own privacy policies. We do not share your SMS opt-in data with advertising partners.
Data Retention
We retain personal information for as long as needed to provide our services, maintain records of consent, comply with legal and tax obligations, and resolve disputes. When information is no longer required, we securely delete or anonymize it.
Your Privacy Rights
Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. To exercise these rights, email us at info@easternext.com.
You may opt out of marketing emails using the unsubscribe link in any message, and out of SMS by replying STOP.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us at info@easternext.com and we will delete it.
Third-Party Links
Our site may link to external websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Material changes will be communicated where required by law. Your continued use of the site after changes take effect constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy or your information? Reach out anytime.
This Privacy Policy supersedes all prior published privacy notices by Eastern Exteriors LLC.
